Working in an old age home I don't rely on volunteers to provide emergency care, but it's important that they understand how emergency care works in an aged care setting so that our patients get the best result and staff and volunteers are not stressed by the occurrence of health emergencies. In our home we are managing a range of patients with complex health needs including palliative care patients. This blog is all about understanding and communicating emergency care procedures to volunteers who are not usually confident or experienced with medical care.